BCI Webinar | Crisis Management Gap Analysis Study

In this webinar, Charline Gelin, Director Security Solutions EMEA, and Francesca Viliani, Director Public Health, International SOS will present a gap analysis assessment they conducted for a major telecommunication company’s crisis management performance to date, relating both to COVID-19 and their broader processes. They will discuss the identified gaps in decision-making, roles and responsibilities, and organisational set-up as well as their recommendations to achieve a future resilience level. The webinar will be hosted by the Business Continuity Institute (BCI).