English
WARA provides 24/7 medical assistance support through dedicated hotlines that centrally coordinate all the emergency response activities of it subscribers. The WARA medical coordination centre in Accra also books all the clinical appointments for the WARA clinics and provides 24/7 topside medical support to all WARA clinics and medical operations in country.
The WARA medical coordination centre provides complete case management and acts as a central interface between WARA, International Assistance companies, insurance and repatriation providers. Staffed with competent medical staff that provide medical advice and specialist referrals to its subscribers, it serves as a central platform to track ambulance response online.
Medical Coordination Centre (MCC) Staff
We have a dedicated team working in our Medical Coordination Centre. They all have a medical background training and run 24 hour shifts to cover the centre which operates 24 hours a day. They are trained to deal with handling all our emergency calls, dispatch ambulances, coordinate clinical bookings for all of our clinics and make appointments for specialist referrals if and when necessary.